Genetic Hair Loss Test Q&A

What is a PHL Genetic Hair Loss Test?

An accessible and accurate test that categorises your risk level of developing androgenic alopecia, with the assurance that there is an accredited UK laboratory analysing your results.

It analyses three places in your DNA for markers that predict a risk of hair loss. Depending on what combination of markers you have, your risk may be low, medium or high. It also includes a report, highlighting your hair loss risk and anti-hair loss solutions.

Is it suitable for men and women?

It is only available to men as the science behind women’s hair loss is less well understood. However, several of our hair loss products are for both men and women. Plus, we are on a mission to develop a PHL genetic hair loss test for women too.

If you’re under the age of 16 and wish to take the test, we will need someone with Parental Responsibility to sign the consent form on your behalf.

My hair is thinning, can I still take the PHL Genetic Hair Loss Test?

Yes, by identifying your hair loss risk we can still help you keep what you’ve got. The earlier you prevent, the more hair you’ll keep.

Do I need to see my doctor for a PHL Genetic Hair Loss Test?

There is no need to see a doctor for the test, it is sent directly to your address and can be completed using our simple instructions.

What will my test report tell me?

This test tells you about the risk of hair loss that comes from your genetic make-up. But that isn't the whole picture. Estimates vary, but between 50 to 80% of your risk of hair loss comes from your genes. The rest of that risk comes from other factors, like health, stress and nutrition. The good news from that is that while you can't change your genes, you can still make a difference to your risk of hair loss. Knowing about your genetic risk is the first step towards doing that. 

Are there any negative side effects from taking a PHL Genetic Hair Loss Test?

No, there are no negative side effects.

Why should I take the PHL Genetic Hair Loss Test?

Knowing your hair loss risk allows you to seek preventative treatments before the process has taken hold. It also allows PHL to provide anti-hair loss solutions for you, which if applied in a timely fashion, helps you keep what you’ve got.

What happens once I order a PHL Genetic Hair Loss?

Once we have received your order, a genetic testing kit will be sent to your address. The kit will include a consent form, two mouth swabs and a pre-paid return envelope. The samples are taken via cheek cells using the swabs provided.

How do I provide my sample?

1) We strongly recommend that you wash your hands before sampling and ideally, do not smoke, eat or drink in the hour before sampling.

2) To take the sample, break the seal and pull the cotton swab out of the tube. Insert this into your mouth and press onto your cheek, rubbing in a circular motion 8 to 10 times. Please use sufficient pressure to make your cheek bulge slightly. Place the swab end back into the tube and repeat this for the second sample.

3) Use the prepaid envelope provided to send the consent form and swab tubes back to our laboratory.

What happens if I do not take my sample properly?

On the rare occasion that we are unable to obtain any DNA from the provided sample or there are issues with contamination, the actions we will take are as follows:

1) Discoloured (e.g. due to food/nicotine) swabs or mouldy swabs (due to the long time taken to return them to us) will not be processed in the laboratory. We will inform you of this point via e-mail and offer you a replacement kit for a charge of £12.50.

2) If we have started the laboratory work and find an issue such as no DNA on the swab then we will inform you of this point and offer re-sampling for a charge of £44. This can cause a delay in receiving your results..

How long does it take to receive my results?

Once your samples have been received by the laboratory, your results will be emailed to you within 10 working days. 

What happens to my results?

After we have sent out your test report, we will store your DNA samples for three months and after this period, they are incinerated.

All associated test paperwork and records are kept for one year and then destroyed.

We are registered under the 1998 Data Protection Act. You can find more information about how we protect your privacy by reading our privacy policy.

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